Terms of Service

Last updated: 2025

These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these Terms.

Use of the Site

You agree to use the site only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.

Orders, Payment, and Shipping

  • Prices, promotions, and availability are subject to change without notice.
  • Payments are processed securely by our payment providers; we do not store full card details.
  • Estimated shipping times are not guarantees; delays may occur due to carrier or weather events.

Returns and Refunds

If you are not satisfied with your purchase, please contact support at support@josemadrid.net. We will work with you to address any issues in accordance with our policies and applicable law.

Intellectual Property

All content on the site, including logos, text, graphics, and images, is the property of Jose Madrid Salsa or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without written permission.

User Content

If you submit reviews, feedback, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with our services.

Third-Party Services

Our site may contain links to third-party websites or services. We are not responsible for the content or practices of third parties. Your use of third-party services is at your own risk.

Disclaimers and Limitation of Liability

The site and services are provided "as is" without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties and are not liable for any indirect, incidental, or consequential damages arising from your use of the site or services.

Indemnification

You agree to indemnify and hold harmless Jose Madrid Salsa, its affiliates, and employees from any claims arising out of your use of the site, your violation of these Terms, or your violation of any rights of a third party.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes indicates acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law provisions.

Contact

For questions about these Terms, contact us at support@josemadrid.net.