Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your information when you use our website and services. By accessing or using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Information you provide: name, email, shipping/billing address, payment details (processed securely by our payment providers), account credentials, and communication content.
• Automatic information: device and browser data, IP address, pages viewed, and cookies to improve site performance and your experience.

How We Use Your Information

• Process and fulfill orders, provide customer support, and maintain your account.
• Send transactional emails and, with your consent, marketing communications (you may opt out at any time).
• Improve our products, services, and website functionality and security.
• Comply with legal obligations and enforce our terms.

Sharing of Information

We do not sell your personal information. We may share information with trusted service providers (e.g., payment processors, shipping carriers, analytics and email providers) who perform services on our behalf under appropriate confidentiality and data protection terms, and as required by law.

Cookies and Tracking

We use cookies and similar technologies to remember your preferences, keep you signed in, and analyze site traffic. You can control cookies through your browser settings; disabling cookies may impact site functionality.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure; we strive to use commercially acceptable means to protect your personal data.

Your Choices and Rights

• Access, update, or delete certain account information in your account settings.
• Unsubscribe from marketing emails using the link in those emails.
• Contact us to exercise applicable privacy rights based on your jurisdiction.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us to remove it.

International Transfers

If you access our services from outside the United States, your information may be processed in the U.S., where data protection laws may differ from those in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@josemadrid.net.